After Buying

Where’s my order now? When will it ship? How long do custom items really take? What’s the difference between Ready-to-Ship and Custom? When will I get the tracking number? If the tracking hasn’t updated for a few days, is there a problem? What does the info on FedEx mean? Can I change the delivery time? What if I’m not home? Why has the estimated time gotten longer?

What to do in the first few hours after just receiving it

Solutions: How should it usually be stored? What should I do if I’m not using it for a long time? Should the doll lie down or stand up? How can I prevent the body from deforming? How do I clean it? How often should it be cleaned? What things shouldn’t touch the material? How can I protect the skin surface? How do I care for the hair after implantation? What’s the difference between daily care for TPE and Silicone? How can I make the product last longer?

How to hold, place, and handle it so the doll doesn't get easily damaged